Replacements
Please download and fill out the RM form to start the replacement procedure of Sinapsi products an send it to This email address is being protected from spambots. You need JavaScript enabled to view it. .
After that our authorization document will be sent. The number of RM which allows the goods return in repair is shown in the document, it must be indicated in the transport document.
The shipment must be made carriage free at our headquarters in Via delle Querce, 11/13 – 06083 Bastia Umbra (PG) ITALY.
DOWNLOAD HERE the unique request form for RM
or go to the support page of the Sinapsi s.r.l. corporate website using the following link https://www.sinapsitech.it/en/customer-service/